Website Privacy

What this notice covers

This notice covers SHIELD’s public marketing website and email inquiries. It does not describe data processing within the SHIELD application.

Information from website visits

The website has no contact forms, analytics scripts or advertising trackers. The site itself does not set cookies. Hosting and security providers may process technical connection information, such as IP addresses, requested pages, browser information and request times, to deliver and protect the website.

When you email us

Email links open your email application. If you send a message, we receive the information you choose to provide, including your email address and message content. We use it to respond to your inquiry and manage related correspondence.

Please do not send passwords, financial details or sensitive household or assistance records to these public email addresses.

Service providers and retention

Our hosting and email providers process information needed to operate those services. Technical logs and correspondence may be retained for operational, security and applicable legal purposes. Contact us with questions about information associated with your inquiry.

Privacy questions

Contact legal@shield-us.com with privacy questions or requests about information you have shared with us. For general inquiries, use info@shield-us.com; for product support, use support@shield-us.com.